Personalized Managed IT Services at Your Fingertips
Schultz Technology IT Services and packages are customized to your organization’s specific needs. This ensures your daily IT operations run smoothly and attention is devoted to the areas that matter to you. With a Schultz Technology Services contract, you have access to a team ready to fill in gaps, manage updates, monitor and analyze your infrastructure, report on performance, and much more.
With an average of 20 years of experience across our team, you can be confident that your IT environment will be managed efficiently. We’ll even collaborate with your team to improve your infrastructure performance.
Managed Services Features
24 x 7 Network Operations Center
Our Network Operations Center (NOC) monitors your servers 24 hours a day, 7 days a week, 365 days a year, responding immediately to critical issues.
24 x 7 Remote Help Desk Support
A technical expert trained to find and fix your issue quickly, 24 hours a day, 7 days a week, 365 days a year
Anti-Virus, Anti-Spyware, and Windows Patch Management
Schultz Managed Services monitors your systems for viruses and applies system and security patches.
Automatic Service Ticket Generation
Efficiently monitor your company’s open requests, receive regular updates about issues, review service reports, all from a convenient online portal.
Our expert consultant can help you control costs, drive service excellence, and mitigate risks.
Email Anti-Spam Control Included
Cut down on viruses, spam, and bulk email with our complimentary email anti-spam control.
Is technology a competitive advantage for your business, or an encumbrance?
Infrastructure security, Patch management, monitoring, and regulatory compliance can significantly add to the time and effort required to maintain your network. Schultz Technology offers a Managed Network Services agreement that removes the burden of managing IT and helps control costs while bringing targeted expertise to ensure you are addressing today's emerging threats, so you can focus on your business.
Managed Network Services through Network Sentinel provides the flexibility of selecting the level of Schultz Technology services appropriate for your business. Under a Network Sentinel agreement, you will receive one monthly service invoice for an easy-to-budget flat fee. If there is a need for additional engineer time for special projects, Network Sentinel customers are entitled to a discounted hourly rate.
IT Support & Maintenance Get time to focus on your business
Schultz Technology can schedule engineer time to help with tasks including PC installations, server upgrades, and network hardware maintenance. Our engineers will handle recurring network maintenance so you can focus on running your business.
Network Monitoring and Patch Management
Several studies have shown that small to medium-sized businesses lose thousands of dollars a year to network downtime. Schultz Technology delivers proactive managed IT services that keep your network up and running at optimal efficiency and security.
Monitoring and Alerting
⦁ Schultz Technology will remotely monitor your network and identify potential points of failure before they become critical
⦁ Log monitoring for all servers and network devices
⦁ Alert notification and escalation
⦁ Monthly installation of Microsoft and non-Microsoft updates for all of your PCs and servers
⦁ Accurate and up-to-date hardware, software, and patch information
⦁ Minimize disruptions to your work environment by identifying and resolving issues proactively
⦁ Comprehensive scheduled reports to assist with capacity management and upgrade planning
Scheduled Business Reviews
⦁ Meetings to discuss the overall health and performance of your IT environment and how to get the most out of your investments
⦁ Managed and monitored firewalls and IDS/IPS through Network Threat Protection